About UsBaynaru

Baynaru

Baynaru was made to help foreign travelers save time, money, and energy in discovering Korea.
Baynaru is the ultimate traveling aid, specially tuned for travelers’ needs, that allows tourists to make the most out of their trip.

Contact Us

Address : 2fl, 21 Gangmam-daero 128-gil, Gangnam-gu, Seoul, Korea
Tel : +82 2 3785 3670
E-mail : help.openbay@gmail.com

How to Use

Step 1: Choose your desired attraction from a collection of over 30 tourists attractions in Korea.

Step 2: Type in the required details and place your order

Step 3: Print or download the ticket/coupon

Step 4: Simply show your ticket/coupon at the selected attraction.

Step 5: Be amazed at how much money you saved

Why Baynaru

Reason #1
You get to choose from a constantly expanding list of attractions in Korea and get discounts up to 50%.

Reason #2
You can get additional discount coupons for restaurants and shops across the city to save even more during your stay in Seoul.

Reason #3
Buying tickets from Baynaru means that you don’t have to wait in long lines to buy your ticket at the attractions!

Reason #4
Its exclusive! Baynaru only offers its services to foreign travelers wanting to save time and money and at the same time, have fun.

Terms of Use

Last updated: May 25, 2018

Who operates this website?
OPENBAY CO., LTD. ("the Company") operates the BAYNARU website http://www.BAYNARU.com. This website (including sub-sites and including text, images, videos, software, products, services and other information contained in or presented on the website; all together the "Website") is provided by the Company at #21, 128 Gangnam-dero, Gangnam-gu, Seoul, Korea. You can contact us by email (help.openbay@gmail.com) or by phone at +822-3785-3670.

Bookings through the platform are subject to our General Terms of Business as well as additional conditions of suppliers.

Website of these Terms of Use
These terms of use (the "Terms of Use"), together with our privacy policy (the "Privacy Policy"), apply to any use of the Website. Users of the Website ("User") may use the Website only on condition that they accept the Terms of Use and read and understand the Privacy Policy. Any further use of the Website or any part of it means you have read and you understand the Terms of the Use and the Privacy Policy, and agree to be bound by all parts of the Terms of Use.

Privacy
Your privacy rights are set forth in our Privacy Policy (Privacy Policy), which forms a part of this agreement. Please review the Privacy Policy to learn about: What information we may collect about you, what we use that information for, what third-party information, if any, you are agreeing to share by using BAYNARU, and with whom we share that information.

Registration of Account
If you use the BAYNARU website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that BAYNARU is not responsible for third party access to your account that results from theft or misappropriation of your account. BAYNARU and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion. BAYNARU does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use BAYNARU only with permission of a parent or guardian.

Account Termination
This term begins on the date you first use BAYNARU and continues until terminated in accordance with the provisions hereof. BAYNARU may disable, suspend or delete your account (or any part hereof) if BAYNARU determines that you have violated any provisions of the term or that your conduct or content could damage BAYNARU reputation or goodwill. If BAYNARU deletes your account for any reasons, you may not re-register under a different name. Upon termination, all licenses granted by BAYNARU will terminated.

Scope of Services
BAYNARU is an activities marketplace that helps consumers discover, book and pay for activities and experiences through our platforms. For a user to be able to use the services provided by BAYNARU, he shall be required to make the following representation and warranties:
That the User shall be able to be connected to the Internet to receive live data and updates about activities
That the User shall ensure that payments be made through the Internet if required
That the User certify that he is who he claims to be according to the Users BAYNARU profile.
In the event BAYNARU has reasonable ground to believe that the information provided by the User is inaccurate, false, outdated or incomplete, BAYNARU shall have the right to suspend or terminate the User' s BAYNARU account and/or refuse to allow redemptions of any items that the User has purchased. This shall not affect BAYNARU' s right to take further legal action against the User.

Pricing, Terms and Fulfillment of Activity Purchases
BAYNARU undertakes and shall continue to undertake reasonable effort to ensure that the prices of activities and quantity left are accurate. However, the prices of deals should not be interpreted as either offers or intentions to create legal relations between the User and relevant Merchant. BAYNARU reserves the right to limit the quantity of any particular item in its inventory and remove any deals entirely from the website.

Due to the open and interactive nature of BAYNARU, the price and availability of an activity is subject to change by our Suppliers anytime without prior notification. BAYNARU will do its best to ensure that the pricing and availability of items that are displayed on the mobile Website are accurate, but shall not be liable in the event there may be errors or changes.

Through BAYNARU' s website, User may download or purchase vouchers for activities ("Vouchers") offered by a Supplier. Subject to the policies of each Supplier, User will receive an email confirmation of your purchase by default as well as a Voucher being sent to your My Page on the BAYNARU website (if you have signed up on Baynaru) that will contain your Voucher information and confirmation number.

To utilize the Voucher, User has to physically be present at the designated meeting point and present the Voucher either in the form of digital or physical. A supplier may request for a document of identification for verification purposes.

The terms of each Voucher differs among the different activity Suppliers. The terms of each Voucher are clearly stated in the content of each individual activity.

Refund Policy
BAYNARU will provide a refund to the User in the event that any one or more of the following events should occur:
Any order for an item fails to be correctly displayed in the User' s account as a result of technical faults despite full payment already having been made for the item;
The merchant was unable to honor the redemption of the deal that was duly purchased on BAYNARU in accordance with the Terms and Conditions of Use;
The user is unable to redeem an item due to an Act of God or other unforeseen event that is completely outside his control
Refunds will not be provided in the event that the User has made an appointment with a Merchant, during which the User planned to redeem the deal purchased on BAYNARU, and subsequently failed to keep the appointment.

Refunds will not be provided in the event the User fails to redeem the deal within the stipulated redemption period.

Liability for Acts of Supplier' s and Users
BAYNARU accepts no liability for an inconvenience, loss or damage arising directly or indirectly from any improper use of BAYNARU or any of its associated services, trademarks, or intellectual property.

BAYNARU accepts no liability for any inconvenience, loss or damage arising from any acts or omissions committed by any Supplier in the delivery of an activity, product, or service that was purchased or displayed on BAYNARU.

Links to third party Websites/Third party services
BAYNARU may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of BAYNARU and BAYNARU is not responsible for the contents of any Linked Sites, including without limitation any link contained in a Linked Website, or any changes or updates to a Linked Website. BAYNARU provides these links to you only as a convenience, and the inclusion of any link does not imply endorsement by BAYNARU of the Website or any association with its operators.

Certain services made available via BAYNARU are delivered by third party Websites and organizations. By using any product, service or functionality originating from the BAYNARU domain, you hereby acknowledge and consent that BAYNARU may share such information and data with any third party with whom BAYNARU has a contractual relationship to provide the requested product, service or functionality on behalf of BAYNARU' s users and customers.

No unlawful or prohibited use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use BAYNARU strictly in accordance with these terms of use. As a condition of your use of BAYNARU, you warrant that you will not use the Website for any purpose that is unlawful or prohibited by these Terms. You may not use the Website in any manner which could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Website, is the property of BAYNARU or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Website. BAYNARU content is not for resale. Your use of the Website does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of BAYNARU and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of BAYNARU or our licensors except as expressly authorized by these Terms.

Voucher Terms & Conditions
The following terms and conditions (T&Cs) apply to your use and redemption of promotional vouchers or voucher codes distributed by BAYNARU.
Vouchers are valid only on the BAYNARU website
Vouchers codes are to be used for a one time purchase only.
Customers are only allowed to redeem one voucher per day.
BAYNARU reserves the right to cancel or modify orders, or revoke the use of voucher codes, where the vouchers are used in the following circumstances:
a. suspicious or fraudulent voucher use
b. voucher abuse, including vouchers redeemed using multiple accounts or multiple checkouts associated with the same customer or group of customers
c. vouchers used in bad faith (including resold vouchers, or use of vouchers on orders made and intended for resale).
Unless otherwise stated, vouchers or other promotional discounts are not valid in conjunction with other tactical promotions or discounts, with the exception of pre-discounted products on BAYNARU.
Additional terms and conditions may be specified in relation to specific voucher codes (for example, duration, discount amount and products covered), and will govern the use and redemption of those vouchers in addition to these terms.
Vouchers are not exchangeable for cash.

Use of communication services
The Website may contain bulletin board services, reviews, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

BAYNARU has no obligation to monitor the Communication Services. However, BAYNARU reserves the right to review materials posted to a Communication Service and to remove any materials at its sole discretion. BAYNARU reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

BAYNARU reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in BAYNARU's sole discretion.

BAYNARU does not control or endorse the content, messages or information found in any Communication Service and, therefore, BAYNARU specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized BAYNARU spokespersons, and their views do not necessarily reflect those of BAYNARU.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

Materials provided to BAYNARU or posted on any BAYNARU site or Website.
BAYNARU does not claim ownership of the materials you provide to BAYNARU (including feedback and suggestions) or post, upload, input or submit to any BAYNARU Website or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting BAYNARU, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. BAYNARU is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in BAYNARU's sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

Temporary Termination
Service Period is from the day your service request is accepted to the time of service termination.
BAYNARU has the right to temporarily shut down the service in case of technological inspection, fix and repair, interruption in communication, etc. In such cases, BAYNARU will notify the shut down and the reason on the front page of the website.
If BAYNARU terminates the service due to change in business, cessation of business, merger and acquisition, etc., BAYNARU will notify the user and compensate as previously determined. But, If there is no financial damage to consumers, BAYNARU will not have any responsibility.

Indemnification
You agree to indemnify, defend and hold harmless BAYNARU, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Website or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. BAYNARU reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with BAYNARU in asserting any available defenses.

Applicable law and jurisdiction
These Terms of Use and any disputes arising out of or in connection with it are subject to the substantive laws of Korea, and will be subject to the exclusive jurisdiction of the courts at our seat, provided that we may bring actions against users for infringement of intellectual property rights before any competent court, and subject to mandatory law.
If any of the terms is found invalid or unenforceable by any court of competent jurisdiction, that term will be removed from this document. No failure or delay by BAYNARU in exercising any right hereunder will waive any further exercise of that right. BAYNARU' s rights and remedies hereunder are cumulative and not exclusive.

General Provisions
This Terms and Conditions shall be governed by the laws of Korea.

Amendments to the Terms
BAYNARU reserves the right, in its sole discretion, to revise the Terms if not violating [Act on the Consumer Protection in the Electronic Commerce Transaction, etc.], [Regulation of Standardized Contracts Act], [Act on the Promotion of Information], [Digital Signature Act], [information communication network], [Door-to-door sale], etc., without violating relevant laws, at any time and without prior notice. If the Terms are amended, they apply as of the date of their publication on the Website and the most current version of the Terms will supersede all previous versions. BAYNARU encourages you to periodically review the Terms to stay informed of our updates.

Contact Us
BAYNARU welcomes your questions or comments regarding the Terms at help.openbay@gmail.com

Privacy Policy

This Privacy Policy explains the information that BAYNARU ("BAYNARU", "we", or "us") collects about users of the BAYNARU website ("Website") and any other platforms related to BAYNARU, how we use that information, and with whom we share it with. If we make any material changes to our privacy practices, we will post a revised Privacy Policy on this page. If you have any questions, please contact us by sending an email to help.openbay@gmail.com.

INFORMATION WE COLLECT
We automatically collect some information about your computer when you visit Baynaru.com. For example, we will collect your IP address, Web browser software (such as Internet Explorer), and referring Web site. We also may collect information about your online activity, such as pages viewed and purchases made. One of our goals in collecting this automatic information is to improve user experience.

Cookies and Other Web Technologies. When you visit Baynaru.com, we may assign your computer a "cookie" (a small, unique identifier text file). This data cannot be used to identify any visitor individually. We use cookies to track what pages you have viewed so that we can learn how to make our site as efficient as possible. We also use cookies to collect anonymous aggregate data for our attraction partners. You can always choose not to receive a cookie file by enabling your Web browser to refuse cookies or to prompt you before accepting a cookie, however you will not be able to purchase Baynaru products over the internet if your browser does not accept cookies.

Information you choose to provide:
When you create an account with BAYNARU, you give us an email and password.
When using the website, you may write an activity review to provide useful, insightful and constructive feedback. This is valuable for other users but also helps BAYNARU get a better feel for the quality of our products and how we might be able to improve or keep doing so that you will have a better selection of activities and experience.
We receive some other information automatically when you use BAYNARU. This includes data about your device, software, operating system, general location, your IP address and the date and time of each request you make to BAYNARU. Any sensitive information, such as your account number will be encrypted and stored securely and we may use this information to enforce our Terms of Use (e.g. One account per person permitted)
So that we can make your BAYNARU experience better, we collect anonymous information about how you view, access and interact with content through BAYNARU. This includes data such as how many clicks you have made on a particular item, or how many times you have accessed BAYNARU in the past month.
If you send us an email via our website (i.e. to raise a customer service issue), we will have your email within our business email and ticket management system for the purpose of responding to your request.

HOW WE PROTECT AND USE THE INFORMATION WE COLLECT
We are committed to maintaining the security of any personal information we have. We have in place appropriate security procedures and technical measures to safeguard your personal information such as encrypted transmission of personal information via SSL.

We may use your information to provide and improve our services, make special offers, customize services for you, better understand our users, diagnose and fix problems, and sell and display offers and ads that may be relevant to you.

Location related information
While the BAYNARU application is in use, we keep track of your device's geographic location so that we can connect you to other activities based on your particular geographic location.

Use of your information by external links
Our web site contains links to web sites operated and maintained by third parties, and we may share information with them for various reasons over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site. What information we make available to other companies depends on the nature of our relationships with them. We generally require these other companies to keep our users' information confidential.

Service Providers
We may share all types of information we collect with vendors who provide services to us.

Aggregated Information
We may publicly disclose aggregated information about our users, such as the total number of our users and their overall demographics.

Legal matters:

We may disclose any information: in response to a legal request, such as a subpoena, court order, or government demand; to investigate or report illegal activity; or to enforce our rights or defend claims. We may also transfer your information to another company in connection with a corporate restructuring, such as a sale or merger.

CHILDREN'S PRIVACY

We do not allow persons under 18 to register for any service without the express consent of their legal guardian or parent, and we do not knowingly collect any personally identifiable information from persons under the age of 18.

CHANGES TO THE PRIVACY POLICY
We may, from time to time, amend this Policy, in whole or part, in our sole discretion. Any changes to this Policy will be effective immediately upon the posting of the revised policy on the Website. Depending on the nature of the change, we may announce the change: (a) on the home page of the Website, or (b) by email, if we have your email address. However, in any event, by continuing to use BAYNARU following any changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Policy, as it may be amended from time to time, in whole or part, you must terminate your use of BAYNARU

By using BAYNARU, you agree to the information collection, use, and sharing practices described in this Privacy Policy.
For any questions regarding the Privacy of your information, please contact us at help.openbay@gmail.com

Refund Policy

- We know sometimes travel plans change, even at the very last minute. If you don't end up activating or using your ticket/coupon within 7 days of the purchase date, you will get refund exclusive of a cancellation fee. You will receive your refund via our website only. Refund process will take maximum of 30 days follow card cancel process.

*This built-in cancellation policy regarding electronic commerce is governed by Korean law. - If you have any questions about refund policy, please email to our Customer service Team at help.openbay@gmail.com
- Please note that activated ticket are non-refundable.

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